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FAQsWho are we?We are Ironmongery Online, providing one of the one of the largest ranges of ironmongery products, fasteners, threaded bars and tools. For full details of our product range go to www.ironmongeryonline.com Our core business has been established since 1955 providing services to the trade and general public and more recently taking our business online to further enhance our services. How do I place an order? Select the product you are looking for, click on the product or link and it will take you to our main site www.ironmongeryonline.com, where you can compete the order and make secure payment. Is my payment secure and what payment methods do you take? Yes we only use secure payment methods. You should always ensure that whenever paying for anything online that the address field changes to https://www. instead of http://www., this shows you have moved into a secure area for payment transactions. You can pay by credit or debit card, Paypal, Cheque or you can contact us by phone for other details of payment methods (0844 412 2242). How much does it cost to deliver & where do you deliver to? To United Kingdom (UK) mainland delivery over £45.00 is FREE. Orders under £45.00 there is a charge of £5.88 (£5.00 plus VAT). We can deliver to almost anywhere in the world though for products that measure over 1.5m there are restrictions. For complete information on our delivery costs to areas outside of the United Kingdom (UK) mainland please click here or contact us for details. How long will it take to deliver? All orders received by 2:00pm will be despatched the same day on overnight carrier, so if you live in mainland United Kingdom (UK) you should receive it the following working day. If you live outside of the United Kingdom (UK) mainland for full details please click here or contact us for details. If you have any further questions please send us an email to sales@ironmongeryonline.com or phone us on 0844 412 2242.
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